Terms & conditions
ESV’s incident response service is subject to specific terms & conditions; they have been explained below. By using our emergency number, you will also be using our incident response service and agreeing with our general terms & conditions. The complete set of General Terms & Conditions can be requested from our secretariat via info@esvta.nl.
Article 7: Emergency number +31 85 0161397
7.1. A special telephone number is available for emergencies, and can be accessed 24
hours a day,7 days week. If the emergency number is used, we will impose
as basic rate of €500.00 in addition to the applicable hourly rate of €150.00.
We will charge 200% of the applicable hourly rate between 20:00 o’clock and 08:00
o’clock.