Terms & conditions

ESV’s incident response service is subject to specific terms & conditions; they have been explained below. By using our emergency number, you will also be using our incident response service and agreeing with our general terms & conditions. The complete set of General Terms & Conditions can be requested from our secretariat via info@esvta.nl.

Article 7:  Emergency number +31 85 0161397

7.1.        A special telephone number is available for emergencies, and can be accessed 24
               hours a day,7 days week. If the emergency number is used, we will impose
               as basic rate of €500.00 in addition to the applicable hourly rate of €150.00.

               We will charge 200% of the applicable hourly rate between 20:00 o’clock and 08:00